Professional Carpet and upholstery cleaners
NCCA (National Carpet Cleaners Association) members
Pamper Cleaning Services Limited are proud members of the NCCA and are fully committed to this professional, nationally recognised body’s work ethics, training and insurance policy processes.
What is the NCCA?
Established in 1968, the National Carpet Cleaners Association is the only independent UK trade body dedicated to the cleaning of carpets, hard flooring, upholstery, curtains and other soft furnishings. As such it is now nationally recognised by government, media, industry and commerce as the authoritative source of information and advice on all aspects of the industry.
The principal objective of the NCCA is the establishment and maintenance of minimum standards within the carpet and upholstery cleaning industry, with the dual aim of safeguarding the reputation of the industry and protecting its customers, whether in the domestic or commercial sphere.
Members are required to abide by the Association’s Code of Practice, which covers such specifics as fair pricing, service, complaints procedures, liability and consumer protection, and is designed to ensure customer satisfaction at all times. All members are expected to provide a fair deal for their customers, summed up by the NCCA motto “SERVICE WITH INTEGRITY”.
All applicants for membership must have undertaken the NCCA or equivalent course in carpet and upholstery cleaning and reached the required standard in the written test papers which follow. Only after successful completion of this course may the applicant become a fully accredited member of the NCCA and be eligible to add the coveted logo to their company name.
For more information about the NCCA please visit their website at: www.ncca.co.uk